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Return or Easy Exchange Policy

Fast & Easy Exchange Procedure

Groin Guards & Mouth Guards cannot be returned or exchanged after usage due to hygienic reasons.

Address:623 Main Street Suisun City, CA 94585 USA
Phone: 
+1 707-660-2220
Email:
sales@xgripe.com

Returns

You may return any product purchased for refund for any reason within 14 days after receiving product, provided the item is unused and in it’s in resalable condition with original packaging and tags. Only items purchased from XGRIPE can be returned through this process.

The return dispatching for any product that is returned without informing the client care group won’t be redressed.

  1. Refunds will be credited by similar models in which products were initially bought, gave the product is returned inside 14 days of getting the product.
  2. We won’t be liable for lost or missing bundles sent by the clients and suggests that client place following numbers on brought stock back.
  3. If you don’t mind guarantee bundle is being shipped off right location for all profits in any case XGRIPE holds all rights to decay the issuance of installment.
  4. We have right to decline a return at any stage if item found in non-resalable condition.
  5. Returns will be processed within 5 business days after product arrival at our warehouse.
  6. Product which will be returned without informing support team after the period of 14 days will not be qualified for any claim.
  7. Any product returned for refund or exchange without original documentation or without return form will be rejected. Please clearly state on the invoice/return form the reason for return or exchange and whether you require a refund or exchange.

Manufacturer Issue

If incase that your item has just assembling or material deformity, guarantee can be engaged inside the time of 30 days for exchange of item as it were. No refunds will be encouraged after the refund chilling period.

  • On the off chance that you didn’t get the thing inside the predefined conveyance time span, you have 30 days to present the objection to client care and after that case won’t be engaged.

Exchange Process

  • Items can be exchanged for an alternate size or color of a similar item, given that the favored size or color is accessible in stock. This choice is accessible inside 14 days after getting product and product should not be in utilized in that period. On the off chance that the favored size or color isn’t accessible, or you need an alternate item, if you don’t mind return the undesirable item and put in another request.
  • We have all rights to decay a return or a exchange at any stage if items are returned harmed/damaged
  • The Heavy products that are returned for color change, size change or not, at this point required, the return dispatching must be paid by the purchaser except if the mistake is from our side.

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